Communication Strategy

The Framework to Instantly Become Better at Conversation

Harvard professor Alison Wood Brooks shares a research-backed framework to transform communication, addressing why people feel unheard and how to make interactions more natural and memorable.

Alison Wood Brooks introduces a research-backed framework designed to transform communication by addressing subtle habits that damage likability and helping individuals make every interaction feel more natural, engaging, and memorable.

34
33 minJul 17, 2026The Diary Of A CEO with Steven Bartlett

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Most Replayed Moment: The Framework To Instantly Become Better At Conversation!

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Key takeaways

What to know before you press play.

01

Research-Backed Framework

Alison Wood Brooks presents a framework grounded in behavioral science to improve communication across all areas of life.

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02

Subtle Habits Affect Likability

The guide highlights specific subtle habits that quietly damage an individual's likability during conversations.

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03

Feeling Heard is Key

A common issue in communication is that people often leave conversations feeling unheard, which the framework aims to resolve.

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04

Small Changes Yield Big Results

Implementing small changes can make every interaction feel more natural, engaging, and memorable.

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Ask GenPod next

Keep the question moving.

01

What are the specific subtle habits that damage likability?

02

How can small changes make interactions more memorable?

03

Where can I listen to the full episode of The Diary Of A CEO?

Background reading

The context behind the episode.

Expert Insight

About Alison Wood Brooks

Alison Wood Brooks is a Harvard Business School professor, behavioral scientist, and the bestselling author of 'Talk: The Science of Conversation and the Art of Being Ourselves'.

2

Questions

Questions to carry into the episode.

Who is the expert featured in this episode?

Alison Wood Brooks, a Harvard Business School professor and behavioral scientist.

2
What is the main focus of the framework?

The framework focuses on transforming communication by addressing habits that damage likability and making interactions more natural and memorable.

34
What book did Alison Wood Brooks author?

She is the bestselling author of 'Talk: The Science of Conversation and the Art of Being Ourselves'.

2
Why do people often feel unheard in conversations?

The episode explains that subtle habits quietly damage likability, leading people to leave conversations feeling unheard.

4

Experts

Voices named in the source.

Alison Wood Brooks

Harvard Business School professor, behavioural scientist and bestselling author

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Sources and disclosure

Where this guide comes from.

This guide is based on the episode 'Most Replayed Moment: The Framework To Instantly Become Better At Conversation!' from The Diary Of A CEO with Steven Bartlett, published on 2026-07-17.

  1. Publisher show notes

    What if the secret to better conversations is something most of us never think to do?

  2. Publisher show notes

    Alison Wood Brooks is a Harvard Business School professor, behavioural scientist and bestselling author of ‘Talk: The Science of Conversation and the Art of Being Ourselves’.

  3. Publisher show notes

    In this moment, Alison Wood Brooks introduces the research-backed framework that can transform the way you communicate in every area of your life.

  4. Publisher show notes

    She explains the subtle habits that quietly damage your likability, why people often leave conversations feeling unheard, and the small changes that can make every interaction feel more natural, engaging and memorable.

  5. Publisher show notes

    Listen to the full episode here!

  6. Publisher show notes

    Spotify: https://g2ul0.app.link/CcyUkdPhQ4b

  7. Publisher show notes

    Apple: https://g2ul0.app.link/KtNFPBRhQ4b

  8. Publisher show notes

    Watch the Episodes On YouTube: https://www.youtube.com/c/TheDiaryOfACEO/videos

  9. Publisher show notes

    Alison Wood Brooks: https://www.talkstudios.com/

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